Very poor and unprofessional service with regard to credit card problems

Dear Noleen, 

I hope you are having a lovely day! 

Thank you for bringing your complaint to our attention we appreciate your feedback. 
 
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service. 

As you mentioned, we see that our amazing consultant, Maliviwe, assisted you efficiently to resolve the matter for you.

 We appreciate your understanding and looking forward to a lovely beauty journey together. 

Warm Regards,
   
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za