Very Bad Service

It's me again with Isabella Garcia. I placed on order through email on the 5th of January, to date I have not received a single response, despite a number of follow up emails I have sent. Same thing that happened in December is happening now. It seems that they are unable to meet their demand anymore if we must wait over 15 days for a single response on email.

This is highly disappointing as these products are not available in normal retail shops which would make things very easy for everyone. I thought I should give them a second chance but the results are still the same!