MS
Martie S
1 reviews | Active since Jun 2020
23 Oct 2023, 21:11
very bad service
Isabella Garcia was cancelled.
If money comes into my bank account they take money of my account as they like.
I have cancelled and they cannot refund me my R239.80 but keep on sending me vouchers which I do not want I want my money back and I also been to my bank whom called them but Isabella Garcia do not listen, I do not want their products.
Up to date no one called me and still I did not get my money back
Be very carefull of Isabella Garcia.
I never received anything from them !!!!!
I will never recommend Isabella Garcia to anyone never never never!!!!!
They take your money but you NB never hear from them again.
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Replies (1)
Isabella Garcia's replyOfficial
24 Oct 2023, 12:42Dear Martie,
I trust this message finds you well. I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard.
Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this morning.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid week ahead.
Warmest Regards,
Andri Olivier
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply24 Oct 2023, 12:42
Official
Dear Martie,
I trust this message finds you well. I wish to extend my sincere gratitude for affording me the opportunity to assist you today, a privilege I hold in high regard.
Our conversation earlier was truly enjoyable, and on behalf of Isabella Garcia, I would like to convey our deepest apologies for any inconvenience you may have experienced. Our commitment to delivering exceptional client service is unwavering, and I have taken the necessary steps to address the matters we discussed during our telephonic conversation this morning.
We wish you nothing but the utmost success in your skincare journey moving forward, and I hope you have a splendid week ahead.
Warmest Regards,
Andri Olivier
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za