AS
Athabile S

1 reviews | Active since Jul 2023

07 Jul 2023, 13:11

Very bad experience, unsatisfied

I cancelled with them yet they did not refund me my money. I paid my debt in full and they deducted money out of my account without consulting me first if I wished to continue with them at all. I want my refund in cash and not vouchers

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply07 Jul 2023, 13:24
Official
Dear  Athabile,

Thank you for taking my call. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically. We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.  Wishing you a lovely day further. Warm Regards, Andri Olivier
Client Care Assistant ManagerIsabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za