Very bad customer service. Extremely angry client

Worst service ever. My skin was misdiagnosed and I was given the wrong products. Made a complaint and was given a pathetic 10ml tube which was said to control my breakout caused by the product but that never happened. Sent an email that is is sad that I have to pay for the next 10 months for products that I will not be using and I want to cancel my next shipment and received a response that they are sorry they will cancel the next shipment and no response about the 10 months supply that I am not using but paying for. You should see my, skin everyone is asking me what happened. I wish I had never gotten that call because now I am left to deal with my problem alone and on top of that I have to pay for it. Such a high price to pay for just simply trusting a company with my skin and supporting them by buying their products.