NS
Nelisiwe S

1 reviews | Active since Nov 2020

28 Jul 2022, 09:52

Very angry

I contacted the company wanting to cancel my subsription, they took me from pillar to post finally 1 gentlemen told me that when i am done paying for my current box they will never send me anythig and will not debit my account, to my suprise i kept on receiving calls from their agents forcing me to buy i tolfd them i cant afford ended up blocking all their numbers, today i receive an sms saying they will deliver my box, what box? i am very furious i want nothing from this company.

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply28 Jul 2022, 10:09
Official
 Dear Nelisiwe, 

 Thank you for bringing your complaint to our attention, we appreciate your feedback. 

Please note that no package has been dispatched to you.

All orders on your profile have been cancelled as per your request.

 We wish you the absolute best on your skincare journey going forward. 

 Wishing you a wonderful day.

Warm regards, 

Sulaine McGeer
Client Care Manager 
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za