TR
Thandi R
1 reviews | Active since Apr 2024
13 Mar 2026, 11:58
UNSATISFIED CUSTOMER
I love their skin care products , iam supposingly to have finished paying my 2025 bill . But iam still debited until now. I have tried calling their consultants but no one picks up the phone answering it frustrates me so bad because I need answers
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Isabella Garcia's replyOfficial
13 Mar 2026, 13:50 Dear Thandi Rwexu
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service.
Please accept our sincere apologies for any misunderstanding, and rest assured that I have also sent an email with all your statements so that you may have more clarity of your account.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warm regards,
Charnu du Preez
Client Care Team leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service.
Please accept our sincere apologies for any misunderstanding, and rest assured that I have also sent an email with all your statements so that you may have more clarity of your account.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warm regards,
Charnu du Preez
Client Care Team leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply13 Mar 2026, 13:50
Official
Dear Thandi Rwexu
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service.
Please accept our sincere apologies for any misunderstanding, and rest assured that I have also sent an email with all your statements so that you may have more clarity of your account.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warm regards,
Charnu du Preez
Client Care Team leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you so much for taking my call today. It was truly a pleasure speaking with you, and I’m grateful for the opportunity to be of service.
Please accept our sincere apologies for any misunderstanding, and rest assured that I have also sent an email with all your statements so that you may have more clarity of your account.
We’re genuinely sorry for any inconvenience you may have experienced. Please know that your well-being is close to our hearts, and we remain fully committed to providing you with exceptional care and support.
Wishing you a wonderful rest of your day, filled with positivity.
Warm regards,
Charnu du Preez
Client Care Team leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za