BP
Bianca P
1 reviews | Active since Feb 2019
14 Feb 2019, 12:54
Unresponsive staff
I've been trying to purchase a skin care starter pack through email response, and it seems like an absolute effort to assist me. When I ask questions they just get ignored, I also pointed out that my questions have not been answered and still no response on it. There is no interpersonal effort put into the service.
For a company that is so sales driven, they really should reconsider certain staff members.
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
14 Feb 2019, 13:34Dear Bianca,
I trust that you well.
I would like to apologise for the service you have received regarding placing your order. Please note that I have tried contacting you regarding your complaint on your cellphone number but to no avail unfortunately.
Kindly send an email to *** with a convenient time so that I may contact you.
I look forward to hearing from you.
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
I trust that you well.
I would like to apologise for the service you have received regarding placing your order. Please note that I have tried contacting you regarding your complaint on your cellphone number but to no avail unfortunately.
Kindly send an email to *** with a convenient time so that I may contact you.
I look forward to hearing from you.
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
Isabella Garcia's reply14 Feb 2019, 13:34
Official
Dear Bianca,
I trust that you well.
I would like to apologise for the service you have received regarding placing your order. Please note that I have tried contacting you regarding your complaint on your cellphone number but to no avail unfortunately.
Kindly send an email to *** with a convenient time so that I may contact you.
I look forward to hearing from you.
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
I trust that you well.
I would like to apologise for the service you have received regarding placing your order. Please note that I have tried contacting you regarding your complaint on your cellphone number but to no avail unfortunately.
Kindly send an email to *** with a convenient time so that I may contact you.
I look forward to hearing from you.
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za