NK
Naume K
1 reviews | Active since Jan 2025
06 Jan 2025, 15:18
Unresolved order
Placed and paid for an order on the 20th December via Payfast. Till now my payment is not processed. Have called and emailed with no joy.
Helpful (0)
Replies (3)0
Replies (3)
Isabella Garcia's replyOfficial
07 Jan 2025, 07:30Dear Naume,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
Please note that we’ve emailed you the relevant information regarding your order.
Wishing you a lovely day ahead.
Please note that we’ve emailed you the relevant information regarding your order.
Wishing you a lovely day ahead.
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
Isabella Garcia's reply07 Jan 2025, 07:30
Official
Dear Naume,
I hope you are having a lovely day!
Thank you for bringing your complaint to our attention we appreciate your feedback.
Please note that we’ve emailed you the relevant information regarding your order.
Wishing you a lovely day ahead.
Please note that we’ve emailed you the relevant information regarding your order.
Wishing you a lovely day ahead.
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
NK
Naume K's updateReviewer Update
07 Jan 2025, 08:51Dear Sulaine
Firstly my name is not Mariska.
Also, there is no email from you regarding anything.
All l want is for my payment to be allocated accordingly so that l can receive my order.
Next time l suggest you read the query with understanding before copying and pasting a response.
Awaiting your response.
Firstly my name is not Mariska.
Also, there is no email from you regarding anything.
All l want is for my payment to be allocated accordingly so that l can receive my order.
Next time l suggest you read the query with understanding before copying and pasting a response.
Awaiting your response.
NK
Naume K's update07 Jan 2025, 08:51
Reviewer Update
Dear Sulaine
Firstly my name is not Mariska.
Also, there is no email from you regarding anything.
All l want is for my payment to be allocated accordingly so that l can receive my order.
Next time l suggest you read the query with understanding before copying and pasting a response.
Awaiting your response.
Firstly my name is not Mariska.
Also, there is no email from you regarding anything.
All l want is for my payment to be allocated accordingly so that l can receive my order.
Next time l suggest you read the query with understanding before copying and pasting a response.
Awaiting your response.
Isabella Garcia's replyOfficial
07 Jan 2025, 09:30Dearest Naume,
Thank you so very much for your response.
Please be advised that I have sent the email to the email address that you have provided on Hello Peter (***).
Unfortunately your order has not been processed due to an outstanding amount.
Kindly email the proof of payment to me (***). I will arrange for the payment to be updated on your order.
Once the payment has been allocated we will be able to process your order and arrange delivery.
May you have a wonderful day.
Kind regards,
Sulaine McGeer
Thank you so very much for your response.
Please be advised that I have sent the email to the email address that you have provided on Hello Peter (***).
Unfortunately your order has not been processed due to an outstanding amount.
Kindly email the proof of payment to me (***). I will arrange for the payment to be updated on your order.
Once the payment has been allocated we will be able to process your order and arrange delivery.
May you have a wonderful day.
Kind regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
Isabella Garcia's reply07 Jan 2025, 09:30
Official
Dearest Naume,
Thank you so very much for your response.
Please be advised that I have sent the email to the email address that you have provided on Hello Peter (***).
Unfortunately your order has not been processed due to an outstanding amount.
Kindly email the proof of payment to me (***). I will arrange for the payment to be updated on your order.
Once the payment has been allocated we will be able to process your order and arrange delivery.
May you have a wonderful day.
Kind regards,
Sulaine McGeer
Thank you so very much for your response.
Please be advised that I have sent the email to the email address that you have provided on Hello Peter (***).
Unfortunately your order has not been processed due to an outstanding amount.
Kindly email the proof of payment to me (***). I will arrange for the payment to be updated on your order.
Once the payment has been allocated we will be able to process your order and arrange delivery.
May you have a wonderful day.
Kind regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd