JM
Jezebel M
1 reviews | Active since Mar 2014
31 Oct 2022, 16:39
Unprofessional staff
I recieved a call from Mpho on Friday about a 56%sales Isabella had and I ordered something online she told me the amount of everything I ordered I asked her if there was like a payment plan that I can pay the order off she explained to the payment plan option I told let me first discuss it with my husband and then she can get back to me on Monday I could hear the disappointment in her voice and she just said to me okay then I'll call you Monday and drop the phone in my ear without saying buy I just l just looked at my phone and spoke to myself and ask how unprofessional can one be this really so unprofessional from Isabella Garcia
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
31 Oct 2022, 17:15Dear Jezebel,
Thank you for taking my call this afternoon. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to assist you today.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service. I have also followed up with you via email correspondence.
We value your loyalty and look forward to a lovely beauty journey together for years to come.
May you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call this afternoon. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to assist you today.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service. I have also followed up with you via email correspondence.
We value your loyalty and look forward to a lovely beauty journey together for years to come.
May you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply31 Oct 2022, 17:15
Official
Dear Jezebel,
Thank you for taking my call this afternoon. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to assist you today.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service. I have also followed up with you via email correspondence.
We value your loyalty and look forward to a lovely beauty journey together for years to come.
May you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call this afternoon. Even under these circumstances, it was truly a pleasure to speak with you and to have the opportunity to assist you today.
I would like to express our deepest regret for the inconvenience caused, we are very passionate about our client satisfaction and well-being and understand how important it is to offer exceptional service. I have also followed up with you via email correspondence.
We value your loyalty and look forward to a lovely beauty journey together for years to come.
May you have a great week ahead
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za