MM
Mpho M
1 reviews | Active since Feb 2020
06 Aug 2021, 08:09
Unhappy customers
I tried calling the call center at 7h45 to cancel the contract and request a refund but the number was unavailable. I was informed to call during working hours which is from 7am so I'm confused. Please cancel my order and refund me my money.
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Replies (1)
Isabella Garcia's replyOfficial
06 Aug 2021, 09:11Dear Mpho,
Thank you for bringing your complaint to our attention, we appreciate your feedback.
Please note our office hours are 07:00 – 16:30 from Monday to Thursday and 08:00 – 16:00 on Fridays.
Thank you for bringing your complaint to our attention, we appreciate your feedback.
Please note our office hours are 07:00 – 16:30 from Monday to Thursday and 08:00 – 16:00 on Fridays.
Kindly be advised that Isabella Garcia will also be closed on Monday 2021/08/09 due to the Public Holiday.
Please note that we will send you an email to resolve your query.
Please note that we will send you an email to resolve your query.
Wishing you a lovely weekend ahead.
Warm Regards,
Sulaine McGeer
Client Care Assistant Manager
Sulaine McGeer
Client Care Assistant Manager
Isabella Garcia's reply06 Aug 2021, 09:11
Official
Dear Mpho,
Thank you for bringing your complaint to our attention, we appreciate your feedback.
Please note our office hours are 07:00 – 16:30 from Monday to Thursday and 08:00 – 16:00 on Fridays.
Thank you for bringing your complaint to our attention, we appreciate your feedback.
Please note our office hours are 07:00 – 16:30 from Monday to Thursday and 08:00 – 16:00 on Fridays.
Kindly be advised that Isabella Garcia will also be closed on Monday 2021/08/09 due to the Public Holiday.
Please note that we will send you an email to resolve your query.
Please note that we will send you an email to resolve your query.
Wishing you a lovely weekend ahead.
Warm Regards,
Sulaine McGeer
Client Care Assistant Manager
Sulaine McGeer
Client Care Assistant Manager