Unhappy customer and bad customer service expierence

Good day Im extreamly dispointed with the service recieved. Last year a consultant called to sighn up for the ambasdor package i told the agent that i have a very sentive skin she convinced me to sign as she the ishabella range design for my face is very mild i was like okay ..

I was informed that i have 60 days to see if the products is workiing i sent an email to your customer service devision to advise i would like to return tbe product as my face is burning at my ***mentation is darker then it was.. The agent rather advise that i should limenate one product and make sure i use the full 60 days Point is there is no.diference in my skin and the sad part is i now need to my face is practicaly burnt henve the reason why my ***mentation is darker and more I was informed with sale that it would be a hassle free return and my money back but its not hassle free