UNHAPPY CUSTOMER

i opened an account with Isabella garcia and agreed to pay my instailment on the 26 of every month until my premium has been paid up,they have a tedency of going in to my account anytime they want and it cost me charges,and they are promising lies ,why im saying this is because first time i ordered their product they did not work on my face and they are giving 60 days grace period if you are not satisfy with their products,i phoned them before 60 day elapsed they said said its fine they will cancel my 1st order as they sold me another products and they said i can keep the first order and i wont have to pay them yet they were telling lies they expect me to pay double instalment,last month they deducted my account before the 26 i called them to rectify they said yes my payment date is updated this month again they deducted on the 24 and today again they deducted R253 and my installment is R147 so i just want them to return my month without any hustle please please my ref is ISABELLAGAIGAF740895M4