EM
Ellenor M
1 reviews | Active since Dec 2025
20 Jan 2026, 19:57
Unhappy Customer
Update on my review I already wrote a few days ago
Helpful (0)
Replies (2)0
Replies (2)
Isabella Garcia's replyOfficial
21 Jan 2026, 12:06Dear Ellenor,
I hope this message finds you well.
Thank you so much for your response. I wanted to let you know that we have been trying to reach you on your contact number, but unfortunately, we were unable to get through. Attempts to connect via your alternative number were also unsuccessful, as no one was able to transfer us to you.
We have previously sent you emails regarding your complaint, which include a full and detailed breakdown of the sales call where the order and terms were discussed and agreed upon.
If you haven’t seen them yet, I kindly suggest checking your spam or junk folder, as sometimes emails can be redirected there inadvertently.
We genuinely want to ensure your concerns are addressed and resolved to your satisfaction. At your earliest convenience, please reach out to us so that we may work together to bring this matter to a positive conclusion. Your time and attention to this matter are greatly appreciated.
Warmest regards and heartfelt appreciation,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this message finds you well.
Thank you so much for your response. I wanted to let you know that we have been trying to reach you on your contact number, but unfortunately, we were unable to get through. Attempts to connect via your alternative number were also unsuccessful, as no one was able to transfer us to you.
We have previously sent you emails regarding your complaint, which include a full and detailed breakdown of the sales call where the order and terms were discussed and agreed upon.
If you haven’t seen them yet, I kindly suggest checking your spam or junk folder, as sometimes emails can be redirected there inadvertently.
We genuinely want to ensure your concerns are addressed and resolved to your satisfaction. At your earliest convenience, please reach out to us so that we may work together to bring this matter to a positive conclusion. Your time and attention to this matter are greatly appreciated.
Warmest regards and heartfelt appreciation,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply21 Jan 2026, 12:06
Official
Dear Ellenor,
I hope this message finds you well.
Thank you so much for your response. I wanted to let you know that we have been trying to reach you on your contact number, but unfortunately, we were unable to get through. Attempts to connect via your alternative number were also unsuccessful, as no one was able to transfer us to you.
We have previously sent you emails regarding your complaint, which include a full and detailed breakdown of the sales call where the order and terms were discussed and agreed upon.
If you haven’t seen them yet, I kindly suggest checking your spam or junk folder, as sometimes emails can be redirected there inadvertently.
We genuinely want to ensure your concerns are addressed and resolved to your satisfaction. At your earliest convenience, please reach out to us so that we may work together to bring this matter to a positive conclusion. Your time and attention to this matter are greatly appreciated.
Warmest regards and heartfelt appreciation,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this message finds you well.
Thank you so much for your response. I wanted to let you know that we have been trying to reach you on your contact number, but unfortunately, we were unable to get through. Attempts to connect via your alternative number were also unsuccessful, as no one was able to transfer us to you.
We have previously sent you emails regarding your complaint, which include a full and detailed breakdown of the sales call where the order and terms were discussed and agreed upon.
If you haven’t seen them yet, I kindly suggest checking your spam or junk folder, as sometimes emails can be redirected there inadvertently.
We genuinely want to ensure your concerns are addressed and resolved to your satisfaction. At your earliest convenience, please reach out to us so that we may work together to bring this matter to a positive conclusion. Your time and attention to this matter are greatly appreciated.
Warmest regards and heartfelt appreciation,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's replyOfficial
30 Jan 2026, 17:13Dear Ellenor,
I hope this message finds you well.
I have attempted to reach you on several occasions but have not received a response via email, nor have I been able to get in contact with you by phone. We would truly appreciate the opportunity to assist you, so please do reach out to us at your convenience.
We have previously sent you emails regarding your complaint, which include a full and detailed breakdown of the sales call during which the order and terms were discussed and agreed upon. If you haven’t seen these emails yet, I kindly suggest checking your spam or junk folder, as messages can sometimes be redirected there inadvertently.
Our priority is to ensure that your concerns are addressed and resolved to your satisfaction. At your earliest convenience, please contact us so we may work together to bring this matter to a positive conclusion. Your time and attention to this matter are greatly appreciated.
Warm regards and heartfelt appreciation,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this message finds you well.
I have attempted to reach you on several occasions but have not received a response via email, nor have I been able to get in contact with you by phone. We would truly appreciate the opportunity to assist you, so please do reach out to us at your convenience.
We have previously sent you emails regarding your complaint, which include a full and detailed breakdown of the sales call during which the order and terms were discussed and agreed upon. If you haven’t seen these emails yet, I kindly suggest checking your spam or junk folder, as messages can sometimes be redirected there inadvertently.
Our priority is to ensure that your concerns are addressed and resolved to your satisfaction. At your earliest convenience, please contact us so we may work together to bring this matter to a positive conclusion. Your time and attention to this matter are greatly appreciated.
Warm regards and heartfelt appreciation,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply30 Jan 2026, 17:13
Official
Dear Ellenor,
I hope this message finds you well.
I have attempted to reach you on several occasions but have not received a response via email, nor have I been able to get in contact with you by phone. We would truly appreciate the opportunity to assist you, so please do reach out to us at your convenience.
We have previously sent you emails regarding your complaint, which include a full and detailed breakdown of the sales call during which the order and terms were discussed and agreed upon. If you haven’t seen these emails yet, I kindly suggest checking your spam or junk folder, as messages can sometimes be redirected there inadvertently.
Our priority is to ensure that your concerns are addressed and resolved to your satisfaction. At your earliest convenience, please contact us so we may work together to bring this matter to a positive conclusion. Your time and attention to this matter are greatly appreciated.
Warm regards and heartfelt appreciation,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this message finds you well.
I have attempted to reach you on several occasions but have not received a response via email, nor have I been able to get in contact with you by phone. We would truly appreciate the opportunity to assist you, so please do reach out to us at your convenience.
We have previously sent you emails regarding your complaint, which include a full and detailed breakdown of the sales call during which the order and terms were discussed and agreed upon. If you haven’t seen these emails yet, I kindly suggest checking your spam or junk folder, as messages can sometimes be redirected there inadvertently.
Our priority is to ensure that your concerns are addressed and resolved to your satisfaction. At your earliest convenience, please contact us so we may work together to bring this matter to a positive conclusion. Your time and attention to this matter are greatly appreciated.
Warm regards and heartfelt appreciation,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za