OM
Oyama M
1 reviews | Active since Feb 2026
11 Mar 2026, 21:28
Unhappy client
My order never arrived and never got my refund since 2025 October we are now in March 2026 they busy making empty promises.
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Replies (1)
Isabella Garcia's replyOfficial
13 Mar 2026, 13:34Dear Oyama,
Thank you for bringing this matter to our attention and for taking the time to speak with us earlier.
We sincerely apologise for the inconvenience caused and truly appreciate the opportunity to connect with you and discuss your concern. Our team has been in contact with you to address the matter and the necessary arrangements have been made following our conversation.
At Isabella Garcia, we take feedback like this very seriously, and we appreciate your understanding while we work to ensure the best possible experience for our clients.
Thank you once again for allowing us the opportunity to assist you. Should you require any further support, please know that we remain at your service.
Warm regards,
Charnu du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
Thank you for bringing this matter to our attention and for taking the time to speak with us earlier.
We sincerely apologise for the inconvenience caused and truly appreciate the opportunity to connect with you and discuss your concern. Our team has been in contact with you to address the matter and the necessary arrangements have been made following our conversation.
At Isabella Garcia, we take feedback like this very seriously, and we appreciate your understanding while we work to ensure the best possible experience for our clients.
Thank you once again for allowing us the opportunity to assist you. Should you require any further support, please know that we remain at your service.
Warm regards,
Charnu du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
Isabella Garcia's reply13 Mar 2026, 13:34
Official
Dear Oyama,
Thank you for bringing this matter to our attention and for taking the time to speak with us earlier.
We sincerely apologise for the inconvenience caused and truly appreciate the opportunity to connect with you and discuss your concern. Our team has been in contact with you to address the matter and the necessary arrangements have been made following our conversation.
At Isabella Garcia, we take feedback like this very seriously, and we appreciate your understanding while we work to ensure the best possible experience for our clients.
Thank you once again for allowing us the opportunity to assist you. Should you require any further support, please know that we remain at your service.
Warm regards,
Charnu du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "
Thank you for bringing this matter to our attention and for taking the time to speak with us earlier.
We sincerely apologise for the inconvenience caused and truly appreciate the opportunity to connect with you and discuss your concern. Our team has been in contact with you to address the matter and the necessary arrangements have been made following our conversation.
At Isabella Garcia, we take feedback like this very seriously, and we appreciate your understanding while we work to ensure the best possible experience for our clients.
Thank you once again for allowing us the opportunity to assist you. Should you require any further support, please know that we remain at your service.
Warm regards,
Charnu du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za "