unhappy Ambassador

 Dear Conita ,  I hope you are having a lovely day!  Thank you for bringing your complaint to our attention we appreciate your feedback.  We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail.  Please note that we  have received your new banking details and have updated all the relevant information on our system, and we have responded to your email.   We would like to apologise for any inconvenience that you have experienced, but please note that we are really passionate about your well-being and we strive to deliver exceptional service. 
  Wishing you a lovely week ahead.  Warm Regards,  Sulaine McGeer Client Care Assistant Manager Isabella Garcia International (Pty) Ltd www.isabellagarcia.co.za