SB
Susan B

1 reviews | Active since Aug 2018

24 Aug 2018, 16:19

Unhappy

Hi I received a hamper that I did not order, I will be leaving the country shortly and will be closing my RSA bank account. I need to return the hamper I have contacted the client care but have had no response.

I have sent two requests to find out if my previous hamper is paid in full and no response

I am rather upset that I was sent this hamper which out checking with me first.

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply24 Aug 2018, 16:38
Official

Dear Susan,

Thank you for taking my call this afternoon.

As per our telecom, a consultant will be in contact with you in the course of next week to assist you with your request.

I am glad that the matter could be dealt with so swiftly!

Have a wonderful weekend!

Warm Regards,

Faranaaz Joosub
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za