MR
Muimeleli R
1 reviews | Active since Aug 2019
07 Aug 2019, 21:47
Undelivered products
Disappointed ???????? I've been with Isabella Garcia since 2017 and I absolutely LOVE! Their products...even referred a friend of mine after today's call about anti-aging products, so after today’s call I asked to be referred to accounts so I can find out how much I will be paying per month with the anti-aging products added, it turns out I’m also paying for makeup products I never received.
This makes me want to cancel everything I can’t be paying for things I did not receive!
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Replies (1)
Isabella Garcia's replyOfficial
08 Aug 2019, 09:37Good morning Muimeleli,
Thank you for taking my call earlier.
As discussed, I have arranged to resend you the Make-up hamper that was delivered but not signed by you. I have also emailed the POD to you in order to locate this Make-up hamper that was delivered to your work address.
My apologies for any inconvenience caused, however I am glad that we could resolve your concern swiftly!
Wishing you a great long weekend.
Best regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call earlier.
As discussed, I have arranged to resend you the Make-up hamper that was delivered but not signed by you. I have also emailed the POD to you in order to locate this Make-up hamper that was delivered to your work address.
My apologies for any inconvenience caused, however I am glad that we could resolve your concern swiftly!
Wishing you a great long weekend.
Best regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply08 Aug 2019, 09:37
Official
Good morning Muimeleli,
Thank you for taking my call earlier.
As discussed, I have arranged to resend you the Make-up hamper that was delivered but not signed by you. I have also emailed the POD to you in order to locate this Make-up hamper that was delivered to your work address.
My apologies for any inconvenience caused, however I am glad that we could resolve your concern swiftly!
Wishing you a great long weekend.
Best regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking my call earlier.
As discussed, I have arranged to resend you the Make-up hamper that was delivered but not signed by you. I have also emailed the POD to you in order to locate this Make-up hamper that was delivered to your work address.
My apologies for any inconvenience caused, however I am glad that we could resolve your concern swiftly!
Wishing you a great long weekend.
Best regards,
Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za