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Dirk M

1 reviews | Active since Sept 2016

16 Sept 2016, 06:36

Unbelievable customer care

<p>I had an issue where Isabella Garcia had to refund me a substantial sum, and they did it without any hesitation or argumant. They were helpfull throughout the process, and the money was deposited into my bank account within days! Thanks to Charlotte Ndlovu and Trish Chetty - they and their company are shining lights in the current darkness of the customer care world in our country!</p>

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Replies (1)
Isabella Garcia
Isabella Garcia's reply16 Sept 2016, 09:53
Official

Good day Dirk,

Thank you very much for taking the time to post this lovely compliment.

We are humbled by your words and we are so happy to hear that Charlotte and Trish could assist you by providing you with the personal care and service that truly embodies the Isabella Garcia family.

We are committed to always provide you with the highest level of service.

We wish you all of the best in your skincare journey ahead.

Warm regards,

Sulaine McGeer
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***