PL
Phaldie L

1 reviews | Active since Feb 2013

31 May 2019, 07:57

Unauthorized Debits

Hi, It would seem for anyone with complaint about Isabella Garcia making unauthorized debits from their personal bank account, that this is not the right platform to do so, because all you see are the good ratings, which in fact if you had to search google for contact details of Isabella Garcia International, you would find all complaints about what i have also been victim to. I have cancelled my subscription in 2017 already but are currently experiencing unauthorized debits currently 2019. So if my subscription is cancelled why are they taking my money? I would really like to know.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply31 May 2019, 09:56
Official
Good morning Phaldie,

Thank you for taking my call.

As discussed, I agree that you requested to cancel your account with IG Man in 2017, however there was an amount that was outstanding on your account for the products received in 2016.

I have e-mailed you a statement of your account and look forward to hearing from you to resolve your complaint as swiftly as possible.

Have a great weekend!

Kind regards,
 Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za