MK
Mpho K
1 reviews | Active since Aug 2017
13 Dec 2021, 08:46
Unauthorized debit order
Please stop taking money from my account I did not buy any products from you or received any free items. You have now been doing this for 2 months. It causes minus in my account and having to pay my bank extra coz of bounced debit order. I had several sales agents call me and asking if am interested in buying new products I told them I don't have a job maybe next year. Please listen to the calls. You are costing me money. If you could kindly pay it back to me.
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Isabella Garcia's replyOfficial
13 Dec 2021, 14:21Dear Mpho, I hope you are having a lovely day! Thank you for bringing your complaint to our attention we appreciate your feedback. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards, Sulaine McGeer Client Care Manager Isabella Garcia International (Pty) Ltd www.isabellagarcia.co.za
Isabella Garcia's reply13 Dec 2021, 14:21
Official
Dear Mpho, I hope you are having a lovely day! Thank you for bringing your complaint to our attention we appreciate your feedback. Please note that we will send you an email to resolve your query. We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. Wishing you a lovely weekend ahead. Warm Regards, Sulaine McGeer Client Care Manager Isabella Garcia International (Pty) Ltd www.isabellagarcia.co.za