TL
Tracy L

1 reviews | Active since Sept 2015

28 Apr 2017, 12:57

Unauthorized Debit Order

<p>I spoke to one of the Isabella Garcia consultants who offered me products I couldn't commit to financially. I told her to call me back in order for me to give her a confirmation which never happened. Then today I get debited an amount of R662.56 which is more or less R300.00 more than my normal debit order. Needless to say I disputed this debit order. I am displeased and more so disappointed and angered by this. Kindly furnish me with your banking details in order for me to pay you the NORMAL amount I owe. DISGUSTING!!!</p>

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Replies (1)
Isabella Garcia
Isabella Garcia's reply28 Apr 2017, 13:11
Official

Good day Tracy,

Trust you are well today.

As discussed telephonically may you please send through your statement in order to query it with our accounts department.

We look forward to hearing from you in order to assist as promptly as possible.

Kind regards,

Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za