SD
Sthembile D
1 reviews | Active since Nov 2021
26 Feb 2026, 10:52
Unauthorised debit order
I got deducted on the 3rd of February, when I call the center no one knows for what, it been two weeks since the consultant said she will call me back, I haven’t got any response nothing, they are just quite with my money. Very bad service I want my money back
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Isabella Garcia's replyOfficial
02 Mar 2026, 09:40Dear Sithembile,
I hope you’re having a wonderful day!
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you. I have, however, sent you an email addressing your concern, and I trust it provides the clarity you need.
Please accept my sincerest apologies for any inconvenience this may have caused. Rest assured, we remain fully committed to ensuring the best possible experience for you. Should you require any further assistance, please don’t hesitate to reach out—I would be more than happy to assist.
Wishing you a fantastic day ahead, filled with positivity and ease.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you’re having a wonderful day!
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you. I have, however, sent you an email addressing your concern, and I trust it provides the clarity you need.
Please accept my sincerest apologies for any inconvenience this may have caused. Rest assured, we remain fully committed to ensuring the best possible experience for you. Should you require any further assistance, please don’t hesitate to reach out—I would be more than happy to assist.
Wishing you a fantastic day ahead, filled with positivity and ease.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply02 Mar 2026, 09:40
Official
Dear Sithembile,
I hope you’re having a wonderful day!
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you. I have, however, sent you an email addressing your concern, and I trust it provides the clarity you need.
Please accept my sincerest apologies for any inconvenience this may have caused. Rest assured, we remain fully committed to ensuring the best possible experience for you. Should you require any further assistance, please don’t hesitate to reach out—I would be more than happy to assist.
Wishing you a fantastic day ahead, filled with positivity and ease.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you’re having a wonderful day!
I wanted to follow up regarding your query. I attempted to contact you by phone but was unfortunately unable to reach you. I have, however, sent you an email addressing your concern, and I trust it provides the clarity you need.
Please accept my sincerest apologies for any inconvenience this may have caused. Rest assured, we remain fully committed to ensuring the best possible experience for you. Should you require any further assistance, please don’t hesitate to reach out—I would be more than happy to assist.
Wishing you a fantastic day ahead, filled with positivity and ease.
Warmest regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za