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Mpho M
1 reviews | Active since Aug 2022
10 May 2024, 06:55
They will leave you stranded and terrible service
I am still waiting for a call for an escalated issue
I was double debited on a date I never agreed to for something I haven't recieved
They took my sons transport money and no one wants to assist with a refund
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Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
10 May 2024, 09:33Dear Mpho,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
Wishing you a lovely day further.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply10 May 2024, 09:33
Official
Dear Mpho,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
Wishing you a lovely day further.
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za