MR
Maxene R

1 reviews | Active since Sept 2022

18 Jul 2023, 19:50

These products do not work and make your skin worse

These products do not work and make your skin worse. Maybe they work for normal to oily skin however do not touch these products if you have dry skin. I will now have to pay for products that I won't use, I had to revert back to my previous brand. This whole thing seems like a con selling products at premium prices but results do not deliver even going through the whole process with a so called skincare specialist who is supposed to match you with the right products for your skin but the products I've been sent feel like they drain the life out of my already dry skin

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply19 Jul 2023, 15:05
Official
Dear Maxene, 
 
I hope you are having a lovely day!
 
Thank you for bringing your complaint to our attention we appreciate your feedback. 
 
We have been trying to contact you this afternoon to address your concerns, but unfortunately to no avail. 
 
Please note that we will send you an email to resolve your query.
 
We are truly sorry for any inconvenience that you have experienced and will most definitely strive to offer you better service in the future. 
 
Wishing you a lovely weekend ahead.
 
Warm Regards,
 
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za