RF
Roschelle F
1 reviews | Active since Mar 2022
18 Mar 2022, 08:36
The web of Isabella garcia
I've been trying since last year to stop being part of ambassadorship. To stop receiving skincare products from them. Numerous emails were sent and phone calls made. I was removed from their mailing list according to the public liason officer. To my surprise I receive a notification from a courier company that they delivering a package from Isabella Garcia. I tried calling Isabella Garcia to no avail. Why don't they want to end this ambassordorship. How can I make them end it.
Helpful (0)
Replies (3)0
Replies (3)
Isabella Garcia's replyOfficial
18 Mar 2022, 09:23Good day Roschelle,
Thank you for bringing your complaint to our attention, we appreciate your feedback.
We have received your request to cancel as mentioned and the relevant department has assisted you in this regard.
We appreciate your feedback regarding the fact that you no longer wish to commit to making use of our products and have therefore made the necessary arrangements for you.
All details regarding your current active order has been sent to you.
We wish you the absolute best on your skincare journey going forward.
Thank you for bringing your complaint to our attention, we appreciate your feedback.
We have received your request to cancel as mentioned and the relevant department has assisted you in this regard.
We appreciate your feedback regarding the fact that you no longer wish to commit to making use of our products and have therefore made the necessary arrangements for you.
All details regarding your current active order has been sent to you.
We wish you the absolute best on your skincare journey going forward.
May you have a great long weekend ahead.
Kind regards,
Sulaine McGeer
Client Care Manager
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply18 Mar 2022, 09:23
Official
Good day Roschelle,
Thank you for bringing your complaint to our attention, we appreciate your feedback.
We have received your request to cancel as mentioned and the relevant department has assisted you in this regard.
We appreciate your feedback regarding the fact that you no longer wish to commit to making use of our products and have therefore made the necessary arrangements for you.
All details regarding your current active order has been sent to you.
We wish you the absolute best on your skincare journey going forward.
Thank you for bringing your complaint to our attention, we appreciate your feedback.
We have received your request to cancel as mentioned and the relevant department has assisted you in this regard.
We appreciate your feedback regarding the fact that you no longer wish to commit to making use of our products and have therefore made the necessary arrangements for you.
All details regarding your current active order has been sent to you.
We wish you the absolute best on your skincare journey going forward.
May you have a great long weekend ahead.
Kind regards,
Sulaine McGeer
Client Care Manager
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
RF
Roschelle F's updateReviewer Update
18 Mar 2022, 14:37Thanks to this platform my issue with Isabella Garcia has hopefully been resolved permanantly and in less than 12 hours when I have been trying to end this ambassordorship/membership since last year. The issue is not about commitment or even about your product. The issue is about your company not listening to your clients and about trying to keep them 'hostage' with your ambassordorship.
I will definately enjoy my long weekend knowing that I don't have to deal with you anymore.
I will definately enjoy my long weekend knowing that I don't have to deal with you anymore.
RF
Roschelle F's update18 Mar 2022, 14:37
Reviewer Update
Thanks to this platform my issue with Isabella Garcia has hopefully been resolved permanantly and in less than 12 hours when I have been trying to end this ambassordorship/membership since last year. The issue is not about commitment or even about your product. The issue is about your company not listening to your clients and about trying to keep them 'hostage' with your ambassordorship.
I will definately enjoy my long weekend knowing that I don't have to deal with you anymore.
I will definately enjoy my long weekend knowing that I don't have to deal with you anymore.
Isabella Garcia's replyOfficial
18 Mar 2022, 15:22Dear Roschelle,
Thank you for your response, we value your feedback.
Warm regards,
Sulaine McGeer
Client Care Manager
Thank you for your response, we value your feedback.
Warm regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply18 Mar 2022, 15:22
Official
Dear Roschelle,
Thank you for your response, we value your feedback.
Warm regards,
Sulaine McGeer
Client Care Manager
Thank you for your response, we value your feedback.
Warm regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za