LM
Londeka M

1 reviews | Active since May 2018

09 Jun 2026, 13:37

The service is great, the agents are very well spoken and efficient you don't wait long on the calls, my query was resolved within a second

The service is great, the agents are very well spoken and efficient you don't wait long on the calls, my query was resolved within a second. One thing though, after my first installment I didn't receive any courtesy message and update on my parcel delivery.

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Replies (1)
Isabella Garcia
Isabella Garcia's reply09 Jun 2026, 14:43
Official
Dear Londeka,

Thank you for your wonderful feedback. We are delighted to hear that you found our service efficient and that your query was resolved quickly. Your kind words about our agents are greatly appreciated.

We also appreciate you bringing the lack of a courtesy message and parcel delivery update to our attention. Your feedback is valuable and will help us improve our customer communication and overall service experience.

Thank you for your support, and we look forward to serving you again.

Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za