AA
Anonymous A
1 reviews | Active since Jan 2018
08 Jan 2026, 01:16
The debit order is R...
The debit order is R119 and guess what the is R294 I don't know about that went off my account, I want my money ASAP reverse it I don't wanna go crazy
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Isabella Garcia's replyOfficial
12 Jan 2026, 14:39Dear Anonymous,
Thank you for taking the time to share your concern. We completely understand how seeing an unexpected deduction can be unsettling, and we truly appreciate the opportunity to clarify this.
Please note that the additional payment you noticed was for a new Black Friday order that you placed.
We have also followed up with a comprehensive email providing a detailed explanation and resolution. Kindly check your inbox.
Your satisfaction is very important to us, and we are here to support you every step of the way.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking the time to share your concern. We completely understand how seeing an unexpected deduction can be unsettling, and we truly appreciate the opportunity to clarify this.
Please note that the additional payment you noticed was for a new Black Friday order that you placed.
We have also followed up with a comprehensive email providing a detailed explanation and resolution. Kindly check your inbox.
Your satisfaction is very important to us, and we are here to support you every step of the way.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply12 Jan 2026, 14:39
Official
Dear Anonymous,
Thank you for taking the time to share your concern. We completely understand how seeing an unexpected deduction can be unsettling, and we truly appreciate the opportunity to clarify this.
Please note that the additional payment you noticed was for a new Black Friday order that you placed.
We have also followed up with a comprehensive email providing a detailed explanation and resolution. Kindly check your inbox.
Your satisfaction is very important to us, and we are here to support you every step of the way.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking the time to share your concern. We completely understand how seeing an unexpected deduction can be unsettling, and we truly appreciate the opportunity to clarify this.
Please note that the additional payment you noticed was for a new Black Friday order that you placed.
We have also followed up with a comprehensive email providing a detailed explanation and resolution. Kindly check your inbox.
Your satisfaction is very important to us, and we are here to support you every step of the way.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za