RE
Rochelle E

1 reviews | Active since Jun 2021

09 Jun 2021, 11:33

Thank You Tessa Liebenberg from Isabella Garcia

Compliments to Tessa Liebenberg, Specialised Client Liaison

A few weeks ago another consultant called wanting to know if I was interested if more products and asked how the products I received is working. I was surprised at this as I had not received anything.

I then called Tessa and she took over my query, investigated and went to much trouble trying to find out what happened. She ensured contact throughout the process ensuring me that she is working on it. She then contacted me and arranged for another hamper to be delivered as I had not received the products previously, which I was paying for.

5star professional treatment from her every time we spoke telephonically or communicated on email.

Thank you thank you Tessa for seeing through right to the end. I am enjoying every product now and very happy with it.

May you continue with the hard work and diligent of serving your customers.

Mrs RF Easthorpe

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Replies (1)
Isabella Garcia
Isabella Garcia's reply10 Jun 2021, 06:47
Official
Good day Rochelle, 
 
I hope you are well today. 
 
I am pleased to hear that you have had an enjoyable experience with our products and services. 

We pride ourselves in always going the extra mile to ensure you are afforded the best service as deserved.

We will be sure to share this compliment with Tessa and her management team so that gets the recognition she deserves.

We value you as a client and we look forward to many more great interactions with you.

Thank you so much for taking the time to write us this lovely compliment. 
 
We wish you a wonderful week.

Warm Regards,

Charlotte Ndlovu
Client Care Coordinator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za