MN
Margaret N

1 reviews | Active since Apr 2009

15 Nov 2018, 15:06

Thank you IG for excellent Customer care

I received a gift voucher that has expired. I then contacted IG. Kimberly Mkhushulwa responded through email and through telephone, and the matter was resolved and am happy my perfume on the way. I wish to thank IG for excellent service. You have demonstrated that you care for your customers and willing to go an extra mile to satisfy our concerns. You are appreciated Kimberly and IG, you managed to reason, clarify and fix the problem in a short space of time. Your people's s****s and professionalism is out of this world. it shows that you representing a global brand. Thank you thank you thank you!!!!!

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Replies (1)
Isabella Garcia
Isabella Garcia's reply15 Nov 2018, 15:26
Official
Dear Margaret,

I trust that you are well today and thank you for the wonderful compliment. 

We take great pride in building the best relationships with all our clients and we are glad that Kimberly Mkhushulwa was able to assist you efficiently! 

Have a great week further!

Warm regards,

Faranaaz Joosub
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za