lV
lezanda V
1 reviews | Active since Feb 2012
11 Nov 2015, 17:42
Thank You for the prompt feedback
On 10 November 2015 I had a complaint with regards to the marketing process of Isabella Garcia. I phoned and spoke to Chantal Swart. I also posted on their Facebook Page. Chantal explained everything to me and assured me that she will give me more feedback soon. On 11 November 2015 at 08h30 she phoned me back with positive feedback.<br> <br> I also received an email from her to confirm everything. They also responded to my Facebook post within 24 hours.<br> <br> She was very professional and I was extremely satisfied with the way in which she handled my complaint.<br> <br> I am a happy customer again!<br> <br> Thank you!
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Isabella Garcia's replyOfficial
12 Nov 2015, 06:52Hello lezandavisser,
It is always gratifying to learn one's employees are taking the time to make sure any problems a client may have are handled quickly and cheerfully.
That's why your compliment was such a pleasure to receive!
Your satisfaction is most important, and we are proud Chantal kept that in mind.
I hope we can be of service again in the future.
Kind regards,
Willize Grobler
Client Care Manager
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
It is always gratifying to learn one's employees are taking the time to make sure any problems a client may have are handled quickly and cheerfully.
That's why your compliment was such a pleasure to receive!
Your satisfaction is most important, and we are proud Chantal kept that in mind.
I hope we can be of service again in the future.
Kind regards,
Willize Grobler
Client Care Manager
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Isabella Garcia's reply12 Nov 2015, 06:52
Official
Hello lezandavisser,
It is always gratifying to learn one's employees are taking the time to make sure any problems a client may have are handled quickly and cheerfully.
That's why your compliment was such a pleasure to receive!
Your satisfaction is most important, and we are proud Chantal kept that in mind.
I hope we can be of service again in the future.
Kind regards,
Willize Grobler
Client Care Manager
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
It is always gratifying to learn one's employees are taking the time to make sure any problems a client may have are handled quickly and cheerfully.
That's why your compliment was such a pleasure to receive!
Your satisfaction is most important, and we are proud Chantal kept that in mind.
I hope we can be of service again in the future.
Kind regards,
Willize Grobler
Client Care Manager
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za