MR
Mbali R
1 reviews | Active since Jan 2023
06 Jan 2023, 15:01
Terrible service! I am utterly disappointed. I have been waiting for my package that was set to arrive on the 21st of December 2022!!! even now. When I try to contact the company, I'm not giving the correct information and they also claim that they called
Terrible service! I am utterly disappointed. I have been waiting for my package that was set to arrive on the 21st of December 2022!!! even now. When I try to contact the company, I'm not giving the correct information and they also claim that they called me whereas I've never received a call from them.
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
09 Jan 2023, 14:57 Dear Mbali,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please note that we will send you an email to resolve your query.
Wishing you a lovely day ahead.
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
Isabella Garcia's reply09 Jan 2023, 14:57
Official
Dear Mbali,
Thank you very much for taking the time to raise your concerns and for bringing your complaint to our attention we appreciate your feedback.
Please note that we will send you an email to resolve your query.
Wishing you a lovely day ahead.
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd