Terrible Service @ Isabella Garcia

The worst experience one could ever have with a company which you are paying on a monthly basis to offer you a service. Iam literally sitting with black spots on my face from break outs caused by using Isabella Garcia products , the customer experience is just on another level they have no concerns and couldn't be bothered by anybodies opinion about their facial products. You would expect them to understand that their products will not always be suitable for everyone's skin, which is the case with me the products are just not working for me @ all , I have now mailed them back & forth, I have never had break outs in my entire life until I started using Isabella Garcia, I don't fault the products @ all they are just not suitable for my skin period , but Isabella Garcia won't let me cancel the products , I have told them I have unused products which I can gladly return to them , they are not budging all I ever get from them is your products are scheduled for delivery and they still debiting my account for that matter, they won't cancel my products they just not hearing what Iam saying to them, they couldn't care less whether or not the products are working for me or not. Surely I can't be expected to pay for something that doesn't suit my needs , I have been using the Products now close to a year , I was told my skin will adjust to the products, surely the adjusting period is now over, the only adjustment is to let me & my money go. This is really a horrible experience given the fact that my face is ruined & to top it all off they still expect me to take the products & pay for them , what must I do with the products, the mind boggles.