TO
Tracy O
1 reviews | Active since Mar 2023
28 Mar 2023, 09:21
Terrible Service
This company refuses to take written confirmation to cancel, keep on delivering parcels which i return and keep on debiting me when they have confirmed that i owe nothing. Just cancel please
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
28 Mar 2023, 11:53Dear Tracy,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
We appreciate your understanding, and we wish you the absolute best on your skincare journey going forward
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za
Isabella Garcia's reply28 Mar 2023, 11:53
Official
Dear Tracy,
Thank you for taking my call. It was truly a pleasure to speak with you and to have the opportunity to be of service to you today.
Please rest assured that I have made all the required arrangements as we discussed telephonically.
We would like to apologize for any inconvenience that you have experienced, but please note that we are really passionate about your well-being, and we strive to deliver exceptional service.
We appreciate your understanding, and we wish you the absolute best on your skincare journey going forward
Warm Regards,
Andri Olivier
Client Care Assistant Manager
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
www.isabellagarcia.co.za