1 reviews | Active since Dec 2016
Terrible customer service
<p>After using the products and being a loyal customer for almost 7 years and having never returned anything I am so disappointed in the service I have received I have even cancelled my future orders. I do not understand how returning products can cause such a headache</p>
Hi Colleen,
I trust you are well.
We do apologise for the inconvenience caused.
We are always happy to assist our clients.
I would like to confirm that we have cancelled your make-up order as telephonically discussed.
Kindly be advised that Silk Pillowcases cannot be returned, as per our Terms and Conditions. As discussed, you will keep the Silk Pillowcases that you have received in this order.
Please feel free to contact me should you have any questions.
May you have a wonderful day.
Kind regards
Sulaine McGeer
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Hi Colleen,
I trust you are well.
We do apologise for the inconvenience caused.
We are always happy to assist our clients.
I would like to confirm that we have cancelled your make-up order as telephonically discussed.
Kindly be advised that Silk Pillowcases cannot be returned, as per our Terms and Conditions. As discussed, you will keep the Silk Pillowcases that you have received in this order.
Please feel free to contact me should you have any questions.
May you have a wonderful day.
Kind regards
Sulaine McGeer
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za