1 reviews | Active since May 2018
Terrible Customer Service
I love the Isabella Garcia products but i have requested a statement 5 times from IG with no response whatsoever i am highly irritated with this company now, i got my second products and paid for 8 months and after 8 months i still get money deducted! Also i cancelled my IG i have enough products.
Dear Yvette,
I trust that you are keeping well and thank you for taking my call.
As per our telephonic discussion, I apologise that you did not receive the statement as per your request, however it was sent to you via email on the 2018/07/26 as well as on the 2018/08/01.
Your request for cancellation has also been sent to the relevant department for your future hamper already and they will be in contact with you once your current account has been paid in full.
If you have any further questions, please do not hesitate to contact me.
I hope that you have a lovely week ahead!
Warm regards,
Dear Yvette,
I trust that you are keeping well and thank you for taking my call.
As per our telephonic discussion, I apologise that you did not receive the statement as per your request, however it was sent to you via email on the 2018/07/26 as well as on the 2018/08/01.
Your request for cancellation has also been sent to the relevant department for your future hamper already and they will be in contact with you once your current account has been paid in full.
If you have any further questions, please do not hesitate to contact me.
I hope that you have a lovely week ahead!
Warm regards,