1 reviews | Active since Apr 2019
STOP THE ********** DEBIT DEDUCTIONS AT ONCE!
IN NOVEMBER 2018 MY CONTRACT FOR FACIAL PRODUCTS CAME TO AN END. THE LAST DEBIT TO BE DEDUCTED.
IN DECEMBER 2018 my previous colleague and company i worked for notify me of a small package delivered for me. I ignored it because my dealings with Isabella Garcia ended. And i was retrenched unfortunately.
IN JANUARY 2019 ISABELLA GARCIA DEDUCTED AND AMOUNT OF R663.03. Without my consent. I contacted my bank to reverse the payment. After which i was contacted by Isabella Garcia to discuss.
They insisted that they delivered a big box. Which i then confirmed with my ex colleague.
I arranged with Lady called Karin Brummer to send a courier to collect the box. She assured me that the box will be collected within 3 days. I also notified her that the company is closing their doors within that week since staff has been retrenched. She confirmed that the courier will collect.
I contacted Karin via email that Friday 8th February that the courier did not collect. The company moved. I contacted my colleagues there to try and trace the box. With no success.
Since then i received unpleasant phone calls consultants at Isabella Garcia and numerous sms's and more notifications that a courier company will collect!
What do they wanna collect? And where?
TODAY ISABELLA GARCIA DEDUCTED A R663.03 ONCE AGAIN WITHOUT MY CONSENT. THIS IS **********!
I REFUSE TO BE HELD LIABLE FOR YOUR GOODS THAT ARE LOST YOU WERE NEGLIGENT AND HAS NO RIGHT TO DO THIS TO ME CONTINUOUSLY.
PLEASE STOP DEBITING MY PERSONAL ACCOUNT. I PROMISE TO REPORT THIS ABUSE.
I AM DISGUSTED AND HIGHLY IRRITATED WITH ISABELLA GARCIA
I LOVED YOUR PRODUCTS BUT YOUR PUTRID SERVICE AND DISHONESTY LEAVES ME DISGUSTED
I WILL TAKE THIS FURTHER - LEGALLY
# CONSUMER RIGHTS
I trust you are well and thank you for taking my call.
I would like to apologise for any inconvenience caused and as discussed I have requested the relevant calls made to you in order to confirm what arrangements were made.
Once I have received and listened to the calls, I will revert to you to provide you with feedback.
Looking forward to assisting you and resolving your complaint as swiftly as possible.
Warm regards,
Lomari Green
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
I trust you are well and thank you for taking my call.
I would like to apologise for any inconvenience caused and as discussed I have requested the relevant calls made to you in order to confirm what arrangements were made.
Once I have received and listened to the calls, I will revert to you to provide you with feedback.
Looking forward to assisting you and resolving your complaint as swiftly as possible.
Warm regards,
Lomari Green
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarciaint.co.za
