1 reviews | Active since Oct 2011
Stop phoning me!
I made the mistake of taking a call and upgrading my policy recently, since then I have been phoned on my cell as well as my work number over and over again - sometimes twice within the space of 2 or 3 minutes. I have asked repeatedly that they make a note on their system not contact me on my cell phone as I deal with clients , but to instead leave a message at reception on my office and I will return their call. They phone before 08:00am and after19:00 pm.I then received a package with my new policy document and a \free gift"from Elizabeth Garcia and the phone calls escalated. I started receiving calls from both Platinum Life and Elizabeth Garcia. I phoned Platinum life yesterday and cancelled the policy upgrade and instructed them not to contact me - I would contact them if I needed anything. I work in financial services and so I am well aware that you cannot give out clients personal details for any marketing purposes without their consent"
Trust you are well today.
Thank you for bringing the complaint to our attention.
We seem to be struggling to reach you telephonically.
Your details will be removed from our system.
Please accept our sincere apologies for any inconvenience caused in this regard.
Always at your service.
Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Trust you are well today.
Thank you for bringing the complaint to our attention.
We seem to be struggling to reach you telephonically.
Your details will be removed from our system.
Please accept our sincere apologies for any inconvenience caused in this regard.
Always at your service.
Fefe Khemese
Client Care Administrator
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
