AD
Ash D

1 reviews | Active since Jul 2025

09 Sept 2025, 08:41

STOP DON'T USE THEM

DO NOT USE

they charged me over R3000 for a couple of bottle of cream and body wash where i could have got it at at a shop for R500 this place will put you into debt

DO NOT USE!!!!!!!!

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply09 Sept 2025, 09:20
Official
Dear Ash,
 
 Thank you for bringing your concerns to our attention. We sincerely appreciate your feedback, as it allows us to continuously improve our service.
 
 We are truly sorry to hear that your experience has not met your expectations. At Isabella Garcia, we are passionate about creating a rewarding and transparent experience for our clients, and we regret any misunderstanding regarding the terms of your order and the benefits included.
 
 To ensure that we address your concerns accurately, I have requested the sales agreement recording and will review the details. I will provide you with the necessary feedback as soon as possible.
 
 In the meantime, please know that we value you as a client, and our intention is always to provide clarity and exceptional service.
 
 Wishing you a wonderful day further.
 
 Warm regards,
 Andri Olivier
 Client Care Assistant Manager
 Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za