CR
Cynthia R
1 reviews | Active since Dec 2020
26 Oct 2023, 04:54
Stop debiting my Account
I like Isabella's products and I was offered a package to pay for 12 months since I started using the product, I am debited double and when calculating it's long overdue and the money is complete, the keep debiting. I usually still buy their products via cash or using their vouchers but now I am not impressed with their debit order and I want out.
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Replies (1)
Isabella Garcia's replyOfficial
26 Oct 2023, 10:49Dear Cynthia,
I sincerely appreciate your time and attention during our recent conversation.
Despite the circumstances, it was indeed a pleasure to engage with you and to have the opportunity to provide our assistance today.
I want to assure you that I have taken all the necessary steps and actions as discussed during our telephone conversation.
While we regret any inconvenience you may have encountered, please understand that your well-being is of paramount importance to us, and we are dedicated to delivering exceptional service.
I will be following up with you via email to ensure that all your needs are met.
Wishing you a wonderful day ahead.Warm regards,Andri Olivier
Assistant Manager, Client Care
Isabella Garcia International (Pty) Ltd
Website: www.isabellagarcia.co.za
I sincerely appreciate your time and attention during our recent conversation.
Despite the circumstances, it was indeed a pleasure to engage with you and to have the opportunity to provide our assistance today.
I want to assure you that I have taken all the necessary steps and actions as discussed during our telephone conversation.
While we regret any inconvenience you may have encountered, please understand that your well-being is of paramount importance to us, and we are dedicated to delivering exceptional service.
I will be following up with you via email to ensure that all your needs are met.
Wishing you a wonderful day ahead.Warm regards,Andri Olivier
Assistant Manager, Client Care
Isabella Garcia International (Pty) Ltd
Website: www.isabellagarcia.co.za
Isabella Garcia's reply26 Oct 2023, 10:49
Official
Dear Cynthia,
I sincerely appreciate your time and attention during our recent conversation.
Despite the circumstances, it was indeed a pleasure to engage with you and to have the opportunity to provide our assistance today.
I want to assure you that I have taken all the necessary steps and actions as discussed during our telephone conversation.
While we regret any inconvenience you may have encountered, please understand that your well-being is of paramount importance to us, and we are dedicated to delivering exceptional service.
I will be following up with you via email to ensure that all your needs are met.
Wishing you a wonderful day ahead.Warm regards,Andri Olivier
Assistant Manager, Client Care
Isabella Garcia International (Pty) Ltd
Website: www.isabellagarcia.co.za
I sincerely appreciate your time and attention during our recent conversation.
Despite the circumstances, it was indeed a pleasure to engage with you and to have the opportunity to provide our assistance today.
I want to assure you that I have taken all the necessary steps and actions as discussed during our telephone conversation.
While we regret any inconvenience you may have encountered, please understand that your well-being is of paramount importance to us, and we are dedicated to delivering exceptional service.
I will be following up with you via email to ensure that all your needs are met.
Wishing you a wonderful day ahead.Warm regards,Andri Olivier
Assistant Manager, Client Care
Isabella Garcia International (Pty) Ltd
Website: www.isabellagarcia.co.za