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Michelle M

1 reviews | Active since May 2020

30 May 2021, 01:31

Stiil waiting bt want to deduct money

I gt a call.abt 2 mnths ago if im correct stating tht i will receive the gift in 14 days i did nt gt anything bt u guys wane deduct money frm my account oh no so pls do your job in a proper manner cs i did nt gt any items

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply31 May 2021, 11:15
Official
Dear Michelle,

It was such an honour and privilege for me to have assisted you today. 

Please note that all packages are received 10-14 working days after the first debit order was deducted successfully.

Please note that as advised telephonically this morning we will attempt to deduct the payment from your account again during the month of June. As soon as your payment is successful we will dispatch your products to you via our courier services.

We would like to apologise for any inconvenience that you have experienced, but please note that we are really passionate about your well-being and we strive to deliver exceptional service. 

We hope you enjoy the products as soon as you receive them.

We appreciate your understanding and looking forward to a lovely beauty journey together. 
 
Warm Regards 

Sulaine McGeer
Client Care Specialist 
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za