DM
Dusty M
1 reviews | Active since Oct 2025
27 Oct 2025, 09:26
STAY AWAY!!
STAY AWAY! STAY AWAY!!
THEY DONT HAVE WORKING PHONE LINES FOR CANCELATION. THEY BLOCK YOU FROM STOPPING THEIR DEBIT ORDERS. NO SERVICES RENDERED. I WANT MY SUBSCRIPTION CANCELLED OR I'M REPORTING YOU GUYS AS *****S!! PLEASE STAY AWAY.
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Replies (1)
Isabella Garcia's replyOfficial
27 Oct 2025, 10:46Dear Dusty,
I hope you are having a truly lovely day!
Thank you for bringing your concerns to our attention and for taking the time to speak with me earlier. Your feedback is invaluable, as it allows us to continually improve our service and ensure that every interaction with Isabella Garcia is a positive one.
Please allow me to clarify our processes
As we are currently transitioning to our new system, there may be brief periods during which our Client Care contact line is unavailable. We sincerely apologise for any inconvenience this may have caused.
Kindly note that Isabella Garcia products are typically delivered within 10–14 working days after the first successful debit order deduction. This process ensures all details are correctly aligned and secures the balance on the account.
As discussed during our call, I have taken the necessary steps to resolve your query and have sent a follow-up email confirming the arrangements for your convenience.
Please accept our sincere apologies for the inconvenience and stress this situation may have caused. We remain committed to providing clear, professional service and are continuously improving our processes to prevent similar issues in the future.
Wishing you a wonderful day.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are having a truly lovely day!
Thank you for bringing your concerns to our attention and for taking the time to speak with me earlier. Your feedback is invaluable, as it allows us to continually improve our service and ensure that every interaction with Isabella Garcia is a positive one.
Please allow me to clarify our processes
As we are currently transitioning to our new system, there may be brief periods during which our Client Care contact line is unavailable. We sincerely apologise for any inconvenience this may have caused.
Kindly note that Isabella Garcia products are typically delivered within 10–14 working days after the first successful debit order deduction. This process ensures all details are correctly aligned and secures the balance on the account.
As discussed during our call, I have taken the necessary steps to resolve your query and have sent a follow-up email confirming the arrangements for your convenience.
Please accept our sincere apologies for the inconvenience and stress this situation may have caused. We remain committed to providing clear, professional service and are continuously improving our processes to prevent similar issues in the future.
Wishing you a wonderful day.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply27 Oct 2025, 10:46
Official
Dear Dusty,
I hope you are having a truly lovely day!
Thank you for bringing your concerns to our attention and for taking the time to speak with me earlier. Your feedback is invaluable, as it allows us to continually improve our service and ensure that every interaction with Isabella Garcia is a positive one.
Please allow me to clarify our processes
As we are currently transitioning to our new system, there may be brief periods during which our Client Care contact line is unavailable. We sincerely apologise for any inconvenience this may have caused.
Kindly note that Isabella Garcia products are typically delivered within 10–14 working days after the first successful debit order deduction. This process ensures all details are correctly aligned and secures the balance on the account.
As discussed during our call, I have taken the necessary steps to resolve your query and have sent a follow-up email confirming the arrangements for your convenience.
Please accept our sincere apologies for the inconvenience and stress this situation may have caused. We remain committed to providing clear, professional service and are continuously improving our processes to prevent similar issues in the future.
Wishing you a wonderful day.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope you are having a truly lovely day!
Thank you for bringing your concerns to our attention and for taking the time to speak with me earlier. Your feedback is invaluable, as it allows us to continually improve our service and ensure that every interaction with Isabella Garcia is a positive one.
Please allow me to clarify our processes
As we are currently transitioning to our new system, there may be brief periods during which our Client Care contact line is unavailable. We sincerely apologise for any inconvenience this may have caused.
Kindly note that Isabella Garcia products are typically delivered within 10–14 working days after the first successful debit order deduction. This process ensures all details are correctly aligned and secures the balance on the account.
As discussed during our call, I have taken the necessary steps to resolve your query and have sent a follow-up email confirming the arrangements for your convenience.
Please accept our sincere apologies for the inconvenience and stress this situation may have caused. We remain committed to providing clear, professional service and are continuously improving our processes to prevent similar issues in the future.
Wishing you a wonderful day.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za