ST
Sonja T
1 reviews | Active since Mar 2024
06 Dec 2025, 04:55
Spam and then silence
You spam call me for months. I finally sign up to the so called VIP club. 1stvdebit goes off and silence.
Conveniently you are your system is being upgraded and you phones will be down.
I want my money back!
Helpful (0)
Replies (1)0
Replies (1)
Isabella Garcia's replyOfficial
08 Dec 2025, 15:29Dear Sonja,
Thank you for taking the time to speak with me today. It was a genuine pleasure assisting you, and I sincerely appreciate you sharing your concerns with us.
Please accept my sincere apologies for the delay in your delivery. Your satisfaction is very important to us, and I regret any inconvenience or frustration this may have caused.
As discussed, our products are typically delivered within 10–14 working days from the first successful instalment, allowing us to ensure everything is carefully prepared. In your case, I have personally prioritized your order and will oversee the dispatch process to ensure your products are handled with the utmost care. I will also follow up with you personally to keep you fully informed throughout.
Thank you for your patience and continued trust in Isabella Garcia. Clients like you are at the heart of everything we do, and it is a privilege to support you on your beauty journey. I look forward to delivering not only our products but also the exceptional service you deserve.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking the time to speak with me today. It was a genuine pleasure assisting you, and I sincerely appreciate you sharing your concerns with us.
Please accept my sincere apologies for the delay in your delivery. Your satisfaction is very important to us, and I regret any inconvenience or frustration this may have caused.
As discussed, our products are typically delivered within 10–14 working days from the first successful instalment, allowing us to ensure everything is carefully prepared. In your case, I have personally prioritized your order and will oversee the dispatch process to ensure your products are handled with the utmost care. I will also follow up with you personally to keep you fully informed throughout.
Thank you for your patience and continued trust in Isabella Garcia. Clients like you are at the heart of everything we do, and it is a privilege to support you on your beauty journey. I look forward to delivering not only our products but also the exceptional service you deserve.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply08 Dec 2025, 15:29
Official
Dear Sonja,
Thank you for taking the time to speak with me today. It was a genuine pleasure assisting you, and I sincerely appreciate you sharing your concerns with us.
Please accept my sincere apologies for the delay in your delivery. Your satisfaction is very important to us, and I regret any inconvenience or frustration this may have caused.
As discussed, our products are typically delivered within 10–14 working days from the first successful instalment, allowing us to ensure everything is carefully prepared. In your case, I have personally prioritized your order and will oversee the dispatch process to ensure your products are handled with the utmost care. I will also follow up with you personally to keep you fully informed throughout.
Thank you for your patience and continued trust in Isabella Garcia. Clients like you are at the heart of everything we do, and it is a privilege to support you on your beauty journey. I look forward to delivering not only our products but also the exceptional service you deserve.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Thank you for taking the time to speak with me today. It was a genuine pleasure assisting you, and I sincerely appreciate you sharing your concerns with us.
Please accept my sincere apologies for the delay in your delivery. Your satisfaction is very important to us, and I regret any inconvenience or frustration this may have caused.
As discussed, our products are typically delivered within 10–14 working days from the first successful instalment, allowing us to ensure everything is carefully prepared. In your case, I have personally prioritized your order and will oversee the dispatch process to ensure your products are handled with the utmost care. I will also follow up with you personally to keep you fully informed throughout.
Thank you for your patience and continued trust in Isabella Garcia. Clients like you are at the heart of everything we do, and it is a privilege to support you on your beauty journey. I look forward to delivering not only our products but also the exceptional service you deserve.
Warm regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za