Shocking services

I was buying product and after my last purchase years ago I received a package. I assumed this to be the gift package and I had being paying. After years of a battle I decided to just settle this amount. Now that I have settled I am still getting demands to pay from their debt collector. They have no clue what is going on with their books. Never purchase a product from them again and dont believe that their gifts to you will be free. Years later you will have to pay for what you didnt order.