Shocking phone call
<p>I received the free gift from Isabella garcia and i really liked the products. The first person phoned me with the offer to purchase. But i had to turn the offer down as I am not permanently employed and the price was just to high for me at this stage. A second person phoned again and I kindly had to turn them down again. When a third person phoned and at this point i was very busy and annoyed i told them people have contacted me and i am not interested that person told me i have won a trip to Italy but now i can get it anymore. This is an appalling why of service you are rude.</p> <p>And i was wondering to how many people do they actually do this. Leaves a sour taste in the mouth.</p>
Dear Marlene,
I trust you are well.
Please accept our sincerest apologies for the inconvenience you have experienced in respect to inadequate service in this matter.
At Isabella Garcia, we take pride in our clients’ satisfaction. Unfortunately, we did not meet your, or our own, expectations.
As a testament to our commitment to strive for perfection, we have taken steps to rectify the situation and it will be dealt with internally.
As per our telecom, an apology gift is on the way, and we hope that you enjoy the products.
Kind regards,
Sulaine McGeer
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Dear Marlene,
I trust you are well.
Please accept our sincerest apologies for the inconvenience you have experienced in respect to inadequate service in this matter.
At Isabella Garcia, we take pride in our clients’ satisfaction. Unfortunately, we did not meet your, or our own, expectations.
As a testament to our commitment to strive for perfection, we have taken steps to rectify the situation and it will be dealt with internally.
As per our telecom, an apology gift is on the way, and we hope that you enjoy the products.
Kind regards,
Sulaine McGeer
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Thank you for your quick response and i sincerely hope you deal with this internally.
Apology accepted.
Greetings
Marlene
Thank you for your quick response and i sincerely hope you deal with this internally.
Apology accepted.
Greetings
Marlene
Dear Marlene,
It was my pleasure assisting you.
We value you as a client, and strive to keep our clients happy.
Kind regards,
Sulaine McGeer
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
Dear Marlene,
It was my pleasure assisting you.
We value you as a client, and strive to keep our clients happy.
Kind regards,
Sulaine McGeer
Client Care Supervisor
Isabella Garcia International (Pty) Ltd
Client Care: ***
www.isabellagarcia.co.za
