RB
Retha B

1 reviews | Active since Feb 2020

01 Feb 2020, 20:10

Review on Client Care Consultant of Isabella Garcia International

Hello Peter,

It is my privilege to write this review and give feedback on my experience with Isabella Garcia International Beauty industry, but specifically with a Client Care Consultant whom I dealt with recently. Her name is Lizette du Preez. From the start, I was overwhelmed by her warmth and kindness, as I shared a very traumatic period with her. I was in need for advice on more advanced IG products and asked her for guidance. (May I just add that I don't use any other skin care products over a period of 12 months now (since I was introduced to this excellent range of products via my late sister-in-law, Annemarie Featherstone, who died last year from brain cancer after an intense struggle for 9 years.

After her death, I was blessed with all her "left overs" (and she used the complete range of basic and advanced skin care products - so it was a blessing DELUXE!). The difference it made to my skin was unbelievable and I will never use any other product ever again (so I'm a hooked customer for life!) Unfortunately these products are finished, so I needed guidance for specific products, as my skin unfortunately took a lot of strain after Annemarie's death.

I mentioned my need for guidance on the selection of a beauty package to Lizette. Her genuine compassion and immediate response for guidance and sending me a personalized, tailor made package, only confirmed my already known quality of products, but in addition to that, the highly s****ed and passionate people in the service of this outstanding international beauty industry.

Her professionalism and genuine commitment impressed me to such an extent that I even started to consider a career in becoming a Client Care Consultant of Isabella Garcia International myself!!! In addition to my the beauty guide she has already sent, I asked for guidance on the advanced beauty product range (which I was introduced to my sister-in law). This is undoubtedly the biggest legacy she could ever left me: the introduction to Isabella Garcia!

To add to this "fairy tale", I was absolutely stunned to receive from Lizette just the following day via email as an attachment another beauty guide which contains ALL the Advanced Skin Care products! To say thank you can't describe my gratitude and appreciation! However, it certainly just hooked me more to market it to all my friends!

What other company would do that, and what type of Client Care Consultant would go to such extremes to listen to a still traumatized, shocked and mourning heart except someone with a genuine caring heart???? I truly am extremely satisfied not only with the best quality of beauty care products in the world, but in addition to that, I am highly impressed by the quality of character of a Client care Consultant I have never even met in person - however, it feels like I know her!

Lizette, your kindness, tenderness and listening heart makes this difficult period in my life easier! And for that I will never be able to say in words what it means to me!!! May Isabella Garcia International appreciate you and value which you add to the industry!l

Thank you Lizette, and thank you Isabella Garcia, for helping me to restore my commitment to take care of the beautiful skin I always had (but neglected after a few incidents of trauma such as the death of my sister-in-law). You restored my passion for maintaining and expanding my inward and outward beauty, and you encouraged me to "revive" again out of my state of mourning to live my life to the full - and above all, in being beautiful, to inspire the people around me to also be as beautiful as they dream to be!

I undoubtedly give Lizette du Preez a 5 star rating, and am privileged and honored to do so!

Thanks for this opportunity to share my life changing experience! May it really impact the lives of everyone who reads it!

Warm regards

Retha Beselaar

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply03 Feb 2020, 07:58
Official
Good day Retha,

I hope you are doing well today.

Thank you for taking the time to write us this heart warming compliment.

We would like to extend our sincere condolences to to you and your family.

It brings us so much joy to know that Lizette assisted  you with the efficiency and care that embodies the Isabella Garcia family. St Isabella Garcia we believe in great people and the impression that Lizette left on you is great testament to that. We will be sure to share this wonderful compliment with her and her management team so she gets the recognition she deserves.

We admire your strength and your continuation in using your most favorite IG products to keep your skin looking healthy.

We value you as a client and we look forward to many more great moments with you.

Thank you for sharing your experience with us.

May you have a wonderful day further.

Warm Regards,

 Charlotte Ndlovu
 Specialised Client Care Coordinator
 Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za