VM
Virginia M

1 reviews | Active since Dec 2023

02 Feb 2025, 19:50

Review

An AWESOME product. Used their whole range a number of years ago, ..unfortunately, on pension, can't afford it anymore, not even on 'terms', wish I could. Only ONE complaint, my daughter was offered a "FREE' gift, of Garcia products quite awhile back, after declining the Platinum 'policy', she NEVER received the 'free' gift! WHAT does 'FREE' mean??????????

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply03 Feb 2025, 13:34
Official
Dear Virginia,

Thank you so much for your compliment on our products! We truly appreciate your support. 

I wanted to let you know that I have sent you an email regarding your complaint. We will also be reaching out to your daughter directly to gather further information so we can investigate this matter thoroughly.

Thank you for bringing this to our attention. We are committed to resolving any issues and ensuring you have the best experience with Isabella Garcia International. 
 
Best regards,
Charlene Sheoraj
Client Care Administrator
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za