DN
Deigh N

1 reviews | Active since Apr 2021

25 Oct 2024, 22:08

Reverse my money

Why did you debit my money after I disputed and never approved your debit order and I've never received anything from your shop!!! I want my money back

0
Replies (1)
Isabella Garcia
Isabella Garcia's reply28 Oct 2024, 09:25
Official
Dear Deigh, 

I hope you are well and having a lovely day.
 
Thank you for taking my call. It was both an honor and a privilege to assist you today.

I have ensured that all necessary arrangements, as discussed during our telephone conversation, have been made, and a follow-up email has been sent for your reference.
 
We apologize for any inconvenience you may have experienced. Please know that we are deeply committed to your satisfaction and are dedicated to providing exceptional service.
 
I appreciate your understanding.
 
Kind regards,
Andri Olivier
Client Care Assistant Manager
Isabella Garcia International (Pty) Ltd
 www.isabellagarcia.co.za