LR
Leandre R
1 reviews | Active since Mar 2026
27 Mar 2026, 00:57
Reimbur*****t denied
Isabella Garcia takes money from clients accounts without permission then they refuse to pay back when you complain I am waiting since January and it's almost April it's so frustrating.
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Isabella Garcia's replyOfficial
07 Apr 2026, 13:52Dear Leandre
I hope this message finds you well.
Thank you so much for taking the time to share your concerns with us. Your feedback is incredibly important, and we truly appreciate your honesty.
I want to offer my sincerest apologies for the inconvenience you’ve experienced. Please know that we are deeply sorry for any frustration this may have caused. We take your concerns very seriously, and we are fully committed to the satisfaction and well-being of our clients. Rest assured, we are actively addressing the matter internally to ensure it is resolved promptly and to your satisfaction.
We sincerely wish you all the best on your skincare journey moving forward, and we hope the remainder of your week is filled with warmth, peace, and joy.
Warm regards,
Charnu du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this message finds you well.
Thank you so much for taking the time to share your concerns with us. Your feedback is incredibly important, and we truly appreciate your honesty.
I want to offer my sincerest apologies for the inconvenience you’ve experienced. Please know that we are deeply sorry for any frustration this may have caused. We take your concerns very seriously, and we are fully committed to the satisfaction and well-being of our clients. Rest assured, we are actively addressing the matter internally to ensure it is resolved promptly and to your satisfaction.
We sincerely wish you all the best on your skincare journey moving forward, and we hope the remainder of your week is filled with warmth, peace, and joy.
Warm regards,
Charnu du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
Isabella Garcia's reply07 Apr 2026, 13:52
Official
Dear Leandre
I hope this message finds you well.
Thank you so much for taking the time to share your concerns with us. Your feedback is incredibly important, and we truly appreciate your honesty.
I want to offer my sincerest apologies for the inconvenience you’ve experienced. Please know that we are deeply sorry for any frustration this may have caused. We take your concerns very seriously, and we are fully committed to the satisfaction and well-being of our clients. Rest assured, we are actively addressing the matter internally to ensure it is resolved promptly and to your satisfaction.
We sincerely wish you all the best on your skincare journey moving forward, and we hope the remainder of your week is filled with warmth, peace, and joy.
Warm regards,
Charnu du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za
I hope this message finds you well.
Thank you so much for taking the time to share your concerns with us. Your feedback is incredibly important, and we truly appreciate your honesty.
I want to offer my sincerest apologies for the inconvenience you’ve experienced. Please know that we are deeply sorry for any frustration this may have caused. We take your concerns very seriously, and we are fully committed to the satisfaction and well-being of our clients. Rest assured, we are actively addressing the matter internally to ensure it is resolved promptly and to your satisfaction.
We sincerely wish you all the best on your skincare journey moving forward, and we hope the remainder of your week is filled with warmth, peace, and joy.
Warm regards,
Charnu du Preez
Client Care Team Leader
Isabella Garcia International (Pty) Ltd
www.isabellagarcia.co.za