LS
Leah S
1 reviews | Active since Dec 2021
22 Dec 2021, 23:46
Refused to refund me
I was not happy with their products then asked they come collect their products and asked for a refund which they refused me and gave me a voucher while I want my money back
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Replies (1)
Isabella Garcia's replyOfficial
23 Dec 2021, 08:37Dear Leah,
Thank you for bringing your complaint to our attention, we appreciate your feedback.
Thank you for bringing your complaint to our attention, we appreciate your feedback.
Please note that we will send you an email to resolve your query.
We would like to apologise for any inconvenience that you have experienced, but please note that we are really passionate about your well-being and we strive to deliver exceptional service.
We would like to apologise for any inconvenience that you have experienced, but please note that we are really passionate about your well-being and we strive to deliver exceptional service.
We wish you the absolute best on your skincare journey going forward.
May you have a wonderful day.
Warm Regards,
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd
Isabella Garcia's reply23 Dec 2021, 08:37
Official
Dear Leah,
Thank you for bringing your complaint to our attention, we appreciate your feedback.
Thank you for bringing your complaint to our attention, we appreciate your feedback.
Please note that we will send you an email to resolve your query.
We would like to apologise for any inconvenience that you have experienced, but please note that we are really passionate about your well-being and we strive to deliver exceptional service.
We would like to apologise for any inconvenience that you have experienced, but please note that we are really passionate about your well-being and we strive to deliver exceptional service.
We wish you the absolute best on your skincare journey going forward.
May you have a wonderful day.
Warm Regards,
Warm Regards,
Sulaine McGeer
Client Care Manager
Isabella Garcia International (Pty) Ltd